Cookie Policy
Last updated: April 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site recognize your device, remember your preferences, and understand how you use the site. This Cookie Policy explains how Syncra Tech EOOD (operating the Fraud Intercept platform, the “Service”) uses cookies and similar technologies, and how you can manage your choices.
2. Your Choices
When you first visit our site, a cookie consent banner asks you to accept, reject, or customize non-essential cookie categories. You can change your choices at any time.
3. Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Service to function. They include authentication session tokens, load balancer routing, security headers, and the consent cookie itself. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication session | 1 hour |
| sb-refresh-token | Session renewal | 7 days |
| fi_consent | Your cookie preferences | 180 days |
Analytics Cookies (Opt-in)
We use analytics cookies to understand how visitors interact with the platform (page views, button clicks, session duration, user geography) so we can improve it. These cookies are set only if you opt in via the consent banner. You can reject them with no loss of functionality.
| Category | Purpose | Duration |
|---|---|---|
| _ga | Usage analytics and session identification | Up to 2 years |
| _ga_* | Per-property analytics state | Up to 2 years |
Error Diagnostics Cookies (Opt-in)
When you opt in to error diagnostics, we use cookies and session identifiers to help us detect, reproduce, and fix software bugs. This category includes error event tracking, performance tracing, and session replay. Session replay only records when an error actually occurs; normal browsing is never recorded. All text and media are masked by default.
4. Third-Party Cookies and Data Transfers
Some cookies are set by third-party service providers we work with. These providers may be located outside the European Economic Area, in which case we rely on Standard Contractual Clauses, adequacy decisions (including the EU-US Data Privacy Framework), or other appropriate safeguards for international data transfers. You can request the full list of named sub-processors by contacting legal@fraud-intercept.com.
5. Browser Controls
You can also manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will prevent parts of the Service from working correctly. For more information, see your browser's help documentation.
6. Changes to this Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable law. The “Last updated” date at the top of this page will reflect the most recent changes. If the changes materially affect how we use cookies, we will ask you to re-consent via the banner.
7. Contact
Questions about this Cookie Policy? Contact legal@fraud-intercept.com.